PRIVACY AND SECURITY POLICY

About Privacy and Security Policy

The Privacy and Security Policy on our website (www.goremetrip.com) may change from time to time in accordance with the Personal Data Protection Law of the Republic of Turkey and may be updated and published on our website to be valid for all our services.

Definitions:

The following definitions indicate how the parties will be referred to in the remainder of this agreement.

GoremeTrip: defines www.goremetrip.com, Penna Travel Agency, Sarı Efe Turizm Limited Şirketi and its sub-brands.

Guest: Identifies anyone who visits our website and books our services.

By accessing and browsing our website in any way, using our website and/or filling out a reservation, you acknowledge and agree that you have read and understood all privacy and security policy terms set out below and are bound by them in accordance with the laws of the Republic of Turkey. This agreement (Privacy and Sevurity Policy) between GöremeTrip and Guest is valid from the first moment the guest starts using our website by accessing www.goremetrip.com by any means. The guest who enters the website of GoremeTrip and any of its sub-brands is deemed to have approved and accepted this agreement on behalf of every individual in the group he will travel with.

All products and services on the GöremeTrip website are operated by GöremeTrip, its sub-brands and business partners with GöremeTrip infrastructure.

GoremeTrip may collect personal data for various purposes. Below, it is stated how and in what way the personal data collected is collected, and how and in what way this data is protected.

By filling out various forms and surveys on our membership or website, some personal information of members and guests about themselves and/or their companies (such as name-surname, company information, telephone, address or e-mail addresses) is collected by GoremeTrip due to the nature of the business.

From time to time, GoremeTrip may send campaign information, information about new products or services, and promotional offers to its customers and members. Our members have decided whether or not to receive such information before completing the membership process and are deemed to have accepted it as soon as they complete the membership.

Personal information transmitted electronically to GoremeTrip by our members during the approval process carried out through our website or by e-mail will not be disclosed to any third party.

GoremeTrip records and uses the IP addresses of its members in order to identify system-related problems and to quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses may also be used to generally identify users and gather broad demographic information.

GoremeTrip may use the requested information for direct marketing purposes by itself, its sub-brands or business partners, outside the specified purposes and scopes. Personal information may also be used to contact the user when necessary. Information requested by GoremeTrip or information provided by the user or information regarding transactions made through our website; GoremeTrip can be used for various statistical evaluations, database creation and market research without disclosing the identities of members and guests, outside the purposes and scopes determined by its sub-brands and business partners.

GöremeTrip undertakes to keep confidential information strictly private and confidential, to accept this as a confidentiality obligation, and to take all necessary measures and show due care to ensure and maintain confidentiality and to prevent all or part of the confidential information from entering the public domain or unauthorized use. GoremeTrip also undertakes to take all necessary precautions and exercise due care to prevent the disclosure of personal information to a third party.

  1. CREDIT CARD SECURITY
  • GoremeTrip prioritizes the security of credit card holders who shop on the websites of its sub-brands and business partners. Your credit card information is not stored in any way our system. When you enter the transaction process, there are two things you need to pay attention to in order to understand that you are on a secure site. One of these is a key or lock symbol that you can view from the settings option located to the left of the www.goremetrip.com domain at the bottom line of your browser. This shows that you are on a secure website and all your information is protected by encryption. This information is only used depending on the sales transaction process and in accordance with the instructions you give. Information about the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for inquiry. If the card availability is approved can be sustained for shopping. Since any information about your credit card cannot be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.
  • The reliability of payment and billing information for online credit card purchases is inspected by GoremeTrip against Credit Card Fraud. Therefore, guests purchasing services from our website for the first time must first confirm the accuracy of their financial and address/contact information in order to fulfill the services they have purchased. If necessary, the credit card holder guest or the relevant bank is contacted to check this information.
  • Only you can access and change all the information you provide when becoming a member. If you keep your member login information secure, it is not possible for others to access or change information about you. For this purpose, 128 bit SSL security area is used during membership transactions. This system is an international encryption standard that is impossible to break.
  • Internet shopping sites that have an information line or customer service and where full address and telephone information are stated are more preferred today. In this way, you can get detailed information about all the issues that come to your mind and get better information about the reliability of the company that provides online shopping service. For this reason, please do not forget that you can reach GoremeTrip 24/7 via info@goremetrip.com e-mail address and +903842712445 or +905323692445 to ask any questions and request information.
  1. MAIL ORDER CREDIT CARD INFORMATION SECURITY
  • Your ID/passport and credit card information that you send to us via credit card mail-order method will be stored by GoremeTrip in accordance with the principle of confidentiality. This information is kept for 60 days against possible objections to withdrawals from the credit card from the bank and is then destroyed. If any amount other than the mail-order form and fee approved by you that you send to us for the cost of the services you have purchased is deducted from your card, it does not pose a risk as you can naturally object to the bank and prevent the payment of this amount.
  1. THIRD PARTY WEBSITES AND APPLICATIONS
  • GöremeTrip, its sub-brands and business partners may link to other sites within the website. GöremeTrip does not bear any responsibility for the privacy practices and content of the sites accessed from these links.
  • Advertisements published on GoremeTrip’s website are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement relate only to the use of GoremeTrip, its sub-brands websites, and do not cover third party websites.
  1. EXCEPTIONAL CASES
  • In the limited cases specified below, GoremeTrip may disclose user information to third parties within the scope of the provisions of this “Privacy Policy”. These situations are limited to:
  • To comply with the obligations imposed by the Law, Decree Law, Regulation and similar legal rules issued and in force by the competent legal authority;
  • In order to fulfill the requirements of the “Membership Agreement” and other agreements concluded by GoremeTrip to the users and to put them into practice;
  • Requesting information about users for the purpose of conducting a research or investigation duly carried out by the competent administrative and judicial authority;
  • Situations where providing information is necessary to protect the rights or security of users;
  1. EMAIL SECURITY
  • Never write down your credit card number or passwords in the e-mails you send to the customer services on the websites of GoremeTrip and its sub-brands regarding any of your purchases. The information contained in e-mails can be viewed by third parties. GoremeTrip cannot guarantee the security of information transmitted from your e-mails under any circumstances.
  1. BROWSER COOKIES
  • GoremeTrip and its sub-brands can obtain information about users visiting the websites and their use of the websites by using a technical communication file (Cookie). The technical communication files in question are small text files that a website sends to the user’s browser to be stored in the main memory. The technical communication file facilitates the use of the internet by storing the status and preferences about the website.
  • The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically produce advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most browsers are initially designed to accept technical communication files, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

GoremeTrip may change the provisions of this “Privacy Policy” at any time by publishing it on the website or by sending an e-mail to users or by publishing it on the website. If the provisions of the Privacy Policy change, it will come into force on the date of publication.

For any questions and suggestions regarding our Privacy Policy, you can send an e-mail to info@goremetrip.com or contact GoremeTrip via the contact information below.

Company Name: Penna Travel Agency

Address: İsali-Gaferli-Avcılar Mah. Sağlık Sk. No: 3F, Göreme Beldesi, Merkez/NEVŞEHİR/TURKEY – Postal Code: 50180

Email: info@goremetrip.com

Phone: +903842712445 – +905323692445